At the heart of our company is a commitment to integrity, perseverance, and genuine customer care — values that have guided us from day one.

Heather Gann, our founder, brings decades of experience in loans, collections, and customer service. Her deep understanding of the industry and her dedication to ethical, results-driven practices have built the foundation of trust our clients rely on. Heather’s leadership ensures that every interaction reflects professionalism, compassion, and an unwavering focus on solutions.

Working alongside her is her husband, Jonathan Gann, whose tireless work ethic and problem-solving mindset keep operations running smoothly. Jonathan collaborates closely with clients, adjusters, and debtors to maintain strong relationships and resolve challenges efficiently and respectfully. His commitment to fairness and follow-through has earned him a reputation for reliability and results.

Completing the team is their son, Drew Grayson, who leads our skip tracing and technology integration efforts. With a forward-thinking approach, Drew has successfully implemented AI-driven tools that enhance accuracy and performance, bringing innovation and precision to every case.

Together, Heather, Jonathan, and Drew combine experience, dedication, and innovation to provide exceptional service and lasting results. We’re more than a business — we’re a family committed to helping yours succeed.